Frequently Asked Questions
General
What is FORGE?
What is FORGE?
FORGE is an AI-powered platform for travel advisors. It helps you create professional trip comparisons, build detailed itineraries, manage client relationships, and collect planning fees — all in one place.
How much does FORGE cost?
How much does FORGE cost?
FORGE offers two plans:
- Starter — $15/month for part-time advisors (up to 5 comparisons/month)
- Pro — $29/month for unlimited comparisons and all features
Do my clients need to create an account?
Do my clients need to create an account?
No! Clients simply click the link you send them. They can view comparisons, vote, and see itineraries without any login or account.
AI Builder
What file types can I upload?
What file types can I upload?
The AI Builder accepts:
- Images (PNG, JPG, screenshots)
- PDFs (booking confirmations, quotes)
- You can also paste text directly
How accurate is the AI extraction?
How accurate is the AI extraction?
AI extraction is typically 90%+ accurate for well-formatted documents. Always review extracted details before saving — you can edit anything the AI gets wrong.
Is my data secure?
Is my data secure?
Yes. Your uploaded files are processed securely and not stored long-term. Trip data is encrypted and stored in your private account.
Comparisons & Itineraries
How many options can I include in a comparison?
How many options can I include in a comparison?
Each comparison can include 2-3 trip options. This keeps decisions manageable for clients.
Can clients see pricing?
Can clients see pricing?
Yes, by default pricing is visible. You can choose to hide pricing if preferred when creating a comparison.
Can I edit a comparison after sharing it?
Can I edit a comparison after sharing it?
Yes, you can edit comparisons at any time. Changes appear immediately when clients refresh the page.
Payments
How do payments work?
How do payments work?
FORGE uses Stripe to process payments. You connect your own Stripe account, create payment links in FORGE, and funds go directly to your account.
What are the fees?
What are the fees?
Stripe charges standard processing fees (typically 2.9% + $0.30 per transaction). FORGE does not charge additional fees on payments.

