Skip to main content

Frequently Asked Questions

General

FORGE is an AI-powered platform for travel advisors. It helps you create professional trip comparisons, build detailed itineraries, manage client relationships, and collect planning fees — all in one place.
FORGE offers two plans:
  • Starter — $15/month for part-time advisors (up to 5 comparisons/month)
  • Pro — $29/month for unlimited comparisons and all features
Early adopters get locked-in founding member pricing.
No! Clients simply click the link you send them. They can view comparisons, vote, and see itineraries without any login or account.

AI Builder

The AI Builder accepts:
  • Images (PNG, JPG, screenshots)
  • PDFs (booking confirmations, quotes)
  • You can also paste text directly
AI extraction is typically 90%+ accurate for well-formatted documents. Always review extracted details before saving — you can edit anything the AI gets wrong.
Yes. Your uploaded files are processed securely and not stored long-term. Trip data is encrypted and stored in your private account.

Comparisons & Itineraries

Each comparison can include 2-3 trip options. This keeps decisions manageable for clients.
Yes, by default pricing is visible. You can choose to hide pricing if preferred when creating a comparison.
Yes, you can edit comparisons at any time. Changes appear immediately when clients refresh the page.

Payments

FORGE uses Stripe to process payments. You connect your own Stripe account, create payment links in FORGE, and funds go directly to your account.
Stripe charges standard processing fees (typically 2.9% + $0.30 per transaction). FORGE does not charge additional fees on payments.

Need More Help?

Can’t find what you’re looking for? Contact our support team.